Returns Policy

Cannabis Products

 

  • Cannabis products are non exchangeable, non refundable or returnable unless there is a official recall or tangible error affecting the packaging or product. (Quality or preference regarding product is not a valid reason for return)

  • Returns that meet the above criteria will be considered for a full refund or exchange. 

  • Recalls will be posted and advertised by store management

  • All Cannabis returns must be brought to the attention of Management prior to acceptance.

  • Our Return Policy for Cannabis mirrors that of the AGLC official guidelines for retailers


 

Accessories

 

  • 14 day Return policy if product is in original unopened packaging in sale-able condition with receipt.

  • Consumables and personal items (rolling papers, lighters, vapes, pipes etc.) are non refundable/exchangeable for health reasons.

  • All other General Returns must be made within 14 days and must demonstrate an inherent tangible defect in the product to be considered for a refund or exchange. All returns must have receipt.

Warranties

 

  • All warranties are to be handled directly through the manufacturer by the customer.

  • Bow Cannabis does not imply or express any warranty on any product unless and extended warranty is purchased at time of sale.

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